DeleteMe vs Incogni (2026)

Last reviewed September 25, 2026 · pricing snapshot 2026-09-24/25

Evidence base: both sides evaluated on the published audits, attestations, and documented pricing cited below. No in-house lab testing, no success-rate claims (none exist in the fact packs). How we evaluate

Both are subscription data-removal services, but they are built differently and that difference decides the answer. DeleteMe is the older, hands-on service: human operators file removals and custom requests across 750+ broker sites, with quarterly reports and an annual subscription model. Incogni is the automated one: an EU/GDPR-based service from the Surfshark family that runs continuous resubmission cycles against 420+ brokers, with a Deloitte-audited process report and cheaper monthly-equivalent pricing. If you want human handling and custom requests on a specific exposure, DeleteMe is the fit; if you want set-and-forget recurring removals at a lower price, Incogni is. If you can spend a few evenings submitting opt-outs yourself, the free path is real — what you're buying here is time and re-scan cycles.

Head to head

 DeleteMeIncogni
Coverage750+ broker/people-search sites; up to 40 custom removal requests per person per year420+ brokers (per the Deloitte-audited report)
MethodHuman operators; quarterly reports; custom removal requestsAutomated removal requests with recurring resubmission cycles — 60 days (public data) / 90 days (private)
Pricing (snapshot)Individual $129/yr; Couple $229/yr; Family (4 people) $329/yr; 2-yr $209/$349/$499; Premium ~$180–199/yr; no monthly billingStandard ~$7.99/mo billed annually (~$95.88), ~$15.98 monthly; Unlimited ~$14.99–17.99/mo annual; Family ~$15.99–22.99/mo annual; 30-day money-back guarantee
Audits / certificationsSOC 2 Type 2 attestation; ISO/IEC 27001 certification; GDPR/CCPA-aligned handling; third-party pen testing (self-described; no public pentest reports)Deloitte ISAE 3000 limited-assurance engagement (report published Aug 2025): 420+ broker coverage, 245M+ removal requests processed, 60/90-day resubmission cycles, subscriber data not monetized
JurisdictionAbine, Inc. (d/b/a DeleteMe), Boston, MA — founded 2011Surfshark B.V., Amsterdam — EU/GDPR
Resurfacing handled byQuarterly scan cadence; removed data can resurface as brokers re-scrapeBuilt-in recurring resubmission every 60/90 days because brokers re-add data
Guarantee terms~7-day refund window per third-party summaries (verify current policy)30-day money-back guarantee

Sources for each row are in the fact pack and listed below. The Deloitte report PDF is directly linked — that is the strongest audit artifact on either side.

What the audits actually say

Be precise about the evidence classes, because they differ:

DeleteMe holds SOC 2 Type 2 and ISO/IEC 27001 — certifications of operational controls. Its security page describes third-party penetration testing, but no pentest report is public. That is normal for a service company, but it means the audit trail is attestations, not published reports.

Incogni has a published Deloitte ISAE 3000 limited-assurance report (Aug 2025) covering its removal process — the 420+ broker figure, the 245M+ processed requests, and the 60/90-day resubmission cycles come from that audited report, which is linked in full. Limited assurance means Deloitte examined the process description; it is not a guarantee of outcomes.

Neither audit says anything about how much of your data gets removed — that depends on which brokers hold it and whether they comply, which is why neither service (and this page) claims a success rate.

Choose DeleteMe if…

Choose Incogni if…

Where both fall short

DeleteMe (from the fact pack): removals take weeks to months — brokers have 30–45-day legal windows and scans run quarterly; removed data resurfaces as brokers re-scrape; the “750+ sites” framing counts more broadly than the ~80–120 automated primary brokers plus custom requests; BBB shows an A+ rating alongside recurring billing/auto-renewal complaints.

Incogni (from the fact pack): removal is probabilistic, not guaranteed — broker compliance varies; coverage is limited to supported regions (~30+, mainly North America and EU); and the recurring resubmission exists because brokers re-add data — pausing the subscription pauses the cycle.

And the honest third option: doing it yourself. Every major people-search site has a free opt-out process, and California residents have a one-stop deletion request (DROP) that reaches 600+ registered brokers. Free opt-outs cost time, not money — each broker must be requested separately, requests expire, and profiles reappear when data is re-collected. A paid service mostly buys back that time and automates the re-scan cycle. The hub guide walks the free path step by step.

The honest bottom line

DeleteMe is the hands-on service with custom requests at a higher annual price; Incogni is the audited, automated one with recurring resubmission at a lower one. Both are honest about the same underlying reality: broker data re-collects, so removal is maintenance, not a one-time cleanup. Both are evaluated here on published audits and documented processes — not first-hand testing — and neither claim on this page is a success rate.

DeleteMe — pending approval

Our DeleteMe affiliate application (Impact/CJ, manual approval) is not approved yet, so no commission link appears here. When it lands, this slot becomes a disclosed affiliate CTA (“Check current price at DeleteMe”) under the site's standard: disclosure above the link, rel="sponsored nofollow", no invented ratings.

Incogni — pending approval

Same status for Incogni (Awin/Impact/MyLead tiers): the slot is marked, not linked. Per Incogni's own affiliate terms, no “100% removal” claims are allowed — a rule this page adopts editorially: neither service (and no audit) supports a success-rate claim.

Where to next

Sources

DeleteMe and Incogni facts trace to the IG fact packs; the DIY/CCPA items to primary sources retrieved 2026-09-25:

Prices are snapshots from 2026-09-24/25 and must be re-verified on each official page. Both programs are pending approval for this site — no affiliate links until approved. This is a comparison built on published evidence, not purchasing advice, and no claim on this page is a success rate.